What should you put on your

letterhead and invoices

What to Put on Your Company Letterhead, Websites, and Emails

No matter who you engage with, whether it be a customer, supplier, accountant or more, providing information is crucial. So, when it comes to what to put on your company letterhead, website and emails, you might not know what information does where! Allow us to help.

What to put on your company letterhead and invoices

You should put the following on your letterhead and invoices:

  • The full name of the company, typically ending with the word “Ltd”.
  • The company registration number given by Companies House.
  • The company’s registered office address.
  • Where the company was incorporated – England and Wales or Scotland.
  • Your VAT number if VAT registered.
  • Details of any regulated profession of which you are a member.

What about the names of the directors?

Do not worry about listing the directors of the company. However, if you do decide to do this, be sure to include all of them!

Outside the premises

It is a requirement of the Companies Act that you display the name of the company in a prominent position, even if you run it from home.
The Companies Act requires you to display the company’s name in a prominent position, even if your business operates from home! Failure to do so could in theory lead to a fine. However, putting the name on your house could lead to a Council Tax Bill. It’s worth noting Companies House don’t go around checking.

Cheques and orders.

You must show the company’s full name including the word “limited”. This is also important to avoid any confusion and you becoming personally liable for anything you thought was in the company name.

On Your Website.

Every company must display on its website:

  • Company name;
  • Company registration number;
  • Place of registration;
  • Registered Office address.

All businesses whether companies or not must display the following on their website:

  • Name and trading name (if different);
  • Email address – it is not sufficient to have a contact us form, an email address has to be shown as well;
  • Geographic address from which the business trades;
  • Membership details of any trade or professional association including your registration number;
  • VAT number

The details do not have to appear on every page of the website and will probably be included on a “About Us” or “Legal Info” pages.

The Distance Selling Regulations complete the set of the current regulations and have been in force since 2000. There are long lists of items to be shown including unambiguous prices (stating whether prices are inclusive or exclusive of tax), an accurate description of goods or services and the returns policy. If you are trading over the internet you should consult the Regulations.

Emails and Order Forms.

All emails and order forms from a company must contain…

  • Company name;
  • Company registration number;
  • Place of registration;
  • Registered Office address.
  • Businesses will probably include this information in the footers or email signatures to each of their outgoing emails.

How We Can Help You.

We can advise you or review your business correspondence templates for compliance.

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